Frequently asked questions

The price depends on the plan you choose, your country and the billing period (monthly or yearly); paying yearly saves money. Branches, users and products are plan limits. You pay from Studio by card, Apple Pay or Google Pay.

There is no trial period — there is a free plan instead: sign up and start working right away, no card needed. Move to a paid plan from Studio when you need it; if payments stop, your data is kept and the company stays on the free plan.

Yes. Sales are stored on the device and sync automatically once the connection returns.

Products, stock and customers import from an Excel template; opening stock is posted as a document.

The number of registers depends on your plan’s branch and user limits — for example, 1 branch and 1 user on Starter. If you need more, upgrade to a higher plan or write to us; your data and settings stay in place.

Fiscal device integration is a module; receipt numbers are kept in the journal.

Each branch has its own stock and till; balances and sales roll up in one panel.

Through the role matrix: cashiers cannot discount, managers see reports, owners control everything.

Daily automatic backups; you can export your own data to Excel or JSON at any time.

Cash, card, bank transfer, store credit and split payment — several methods on one receipt.

Phone and WhatsApp on weekdays 09:00–18:00; critical incidents on a 24/7 on-call line.

One click in the panel. After cancelling, your data stays exportable for 90 days.